Privacy policy

This Privacy Policy describes how A.J FINLAYSON & S.J FINLAYSON & S.M FINLAYSON (operating awxaup-kp.myshopify.com) collects, uses, protects, and discloses your personal information when you visit, browse, or make a purchase from our website. We are dedicated to respecting your privacy and protecting your personal data in accordance with applicable privacy laws in Australia and international data privacy frameworks.

2.1 Personal Information We Collect

When you interact with our store, we collect several categories of personal information:

  • Device & Browsing Data: Information automatically collected when accessing the site, including your IP address, browser type, device details, operating system, time zone, installed cookies, and patterns of interaction with our product pages.

  • Order & Transaction Data: When you purchase car aromatherapy or ornaments, we collect your name, billing address, shipping address, contact phone number, email address, and encrypted payment details (credit card tokens, digital wallet identifiers).

  • Customer Support Data: Information and email communications sent to [email protected] or submitted via inquiry forms when seeking support managed by Shannon Beattie.

2.2 How We Use Your Personal Information

We process your personal information for specific operational and commercial purposes:

  • Order Fulfillment: Processing payments, managing order logistics, arranging delivery of car perfumes and ornaments, issuing invoices, and sending tracking updates.

  • Customer Support: Responding to inquiries, resolving product care questions, and processing returns or exchange requests.

  • Fraud Prevention & Security: Screening orders for potential risk or fraudulent activity to safeguard our platform and transaction integrity.

  • Store Optimization: Analyzing user navigation and shopping trends to improve product availability, site responsiveness, and user experience.

2.3 Sharing Your Information with Third Parties

We do not sell, rent, or trade your personal data to third parties. We share your information strictly with essential service partners who enable our operations:

  • Shopify Inc.: Powers our e-commerce storefront and secure shopping cart system.

  • Logistics & Freight Carriers: Postal and courier networks delivering goods from 45 Bridge Road, Canning Vale to your designated destination.

  • Payment Processors: PCI-DSS compliant payment gateways that securely process card payments.

  • Legal Compliance: We may share personal data to comply with valid laws, regulations, legal proceedings, or enforceable governmental requests.

2.4 Cookies & Analytics

Our website uses functional, analytical, and performance cookies to enable shopping cart functionality, remember user preferences, and collect anonymous aggregate traffic metrics. You may manage or disable cookie preferences via your web browser settings, though certain functional aspects of our store may be limited.

2.5 Data Storage, Retention & Security

When you place an order, we retain your Order Information for accounting and records management unless and until you ask us to delete this information. We implement technical and administrative security measures, including SSL encryption, restricted access controls, and firewall protection to safeguard your data.

2.6 Your Privacy Rights

Depending on your geographic location, you may have rights to access, correct, update, or request the deletion of your personal data. To exercise any of these rights, please contact our designated privacy representative at [email protected].