Shipping policy

At awxaup-kp.myshopify.com, we take great care in packaging and shipping our premium car perfumes, liquid diffusers, and interior ornaments. Our delicate glass bottles and metallic/ceramic crafts are wrapped using specialized protective materials to ensure they arrive in flawless condition.

4.1 Shipping Rates & Free Shipping Tiers

We offer a transparent and affordable shipping structure across our entire product catalog:

Order Total (USD) Shipping Fee (USD) Delivery Option
Under $10.00 USD $5.99 USD Standard Tracked Shipping
$10.00 USD and above FREE ($0.00 USD) Promotional Free Tracked Shipping

4.2 Order Processing & Handling Time

  • Standard Handling Time: Orders are processed, quality-inspected, and packed within 1 to 3 business days (excluding weekends and statutory holidays).

  • Custom & Handcrafted Items: Custom-tailored car pendants or peak holiday season orders may require up to 4 business days for handling before dispatch.

  • Daily Order Cut-off: Orders placed after 4:00 PM AWST (Australian Western Standard Time) will begin processing on the following business day.

4.3 Estimated Delivery Times

Once your parcel leaves our fulfillment center, estimated transit times are as follows:

  • Domestic Deliveries (Australia): 3 to 7 business days.

  • International Deliveries: 7 to 15 business days (depending on destination customs clearance).

Note: Delivery times are estimates provided by postal services. Delays caused by customs inspections, severe weather conditions, or logistics bottlenecks are beyond our immediate control.

4.4 Order Tracking Information

As soon as your shipment is dispatched, you will receive an automated shipping confirmation email containing a tracking number and direct tracking portal link. You can use this number to monitor your package's delivery status at any time.

4.5 Delivery Address Accuracy & Package Redirection

Customers are responsible for ensuring that the shipping address entered at checkout is correct and complete. We cannot be held liable for packages delivered to incorrect addresses provided by the buyer. If a package is returned to our warehouse at 45 Bridge Road, Canning Vale due to an invalid address or non-claim, re-shipping charges may apply.